Do we get printed or emailed tickets?
No, there is nothing you need to bring for entry. Simply give the box officer the name on your reservation when you arrive. If you booked with discounted or free passes, we will collect those passes when you check in. Please understand we will need to charge regular admission price for any seats not covered by passes, and your seating may be delayed.
How do we access online shows?
You will receive a Zoom link 15-30 minutes prior to show time in most cases, or our show will be available on Facebook Live and you will not need a link.
Where is ComedyCity located?
We are located at 365 Main Ave. in West De Pere, just west of the bridge. We’re in a row of cool buildings on the left. Just look for our decorated front window.
What time should we arrive?
Our box office opens 30 minutes prior to show times. We do not open the box office for 9:45 p.m. shows until 9:15 in order to allow the early show’s audience to depart and our team to prepare the theater for the next performance.
Are seats reserved?
No, but don’t worry, the farthest seats from the stage are only about 20 feet back. Maximum capacity is only about 80, so everyone gets a good seat! We recommend buying tickets in advance since “at the door” tickets are limited some nights. Our box officers may assign seats when shows are at or near capacity.
What if we’re part of a group?
It helps if your group arrives together so we can seat you in the best arrangement. Give your group name to the box officer when you arrive.
What’s the best way to book tickets for a large group?
We ask that one person make a reservation for the whole group and pay for all tickets needed online. Please understand we cannot offer refunds for unused tickets. Make sure to tell everyone in your group the name on your reservation so they can tell the Box Office upon arrival. This really is the easiest and most efficient way to book tickets for a group.
What if we need to change or cancel our reservation?
We permit changes or cancellations to your tickets up to noon on the day of the performance. Cancellations after noon on show day and any unused tickets are not refundable. Please make sure to allow enough time if your plans include dinner prior to arriving for the show. We will seat late arrivals if possible, but we know you’d rather arrive on time.
Does ComedyCity have a bar, snacks or food?
We offer an in-theater bar that services soda, win, a selection of domestic and craft beers, and most styles of mixed drinks. Popcorn and theater candy are available for purchase. Carry-in food or beverages are not permitted. We recommend using our Overflow app (available for Apple or Android devices) to order and pay for drinks right from your phone. It’s efficient and helps keep the lines short!
Is there a drink minimum?
No, but there is a drink maximum. Please don’t be that obnoxious, drunk person.
Can we hang around after the show?
Sure, as long as the show you attended is the last one of the night. Our bar will remain open so you can socialize with the performers. They may even let you buy them a drink!
Do we accept credit cards?
We accept most credit cards and cash still works with us, too. We do have a $10 minimum for credit/debit card usage, and we do not accept cryptocurrency.
Can those under age 21 attend?
Yes, with some logical guidelines. By law, our bartenders cannot serve alcohol to anyone under 21 even if accompanied by a parent or legal guardian. Also, those under 21 are not permitted to hang around in the bar vicinity after the late show. We encourage high school students or younger to attend the show with a reasonably responsible adult. Most young people are well-behaved, but a bunch of unsupervised kids can be a recipe for chaos.
Are ComedyCity shows R-rated?
We keep our Friday show (7:30 p.m.) family friendly, while our grown-up shows on Saturday (7:30 and 9:45 p.m.) can extend beyond PG-13 at times. Our improv situations are based on audience suggestions, so we never know which directly that will take us. Let’s just say our adult shows might not be the best for youngsters, but hey, they’re your kids.
How much do tickets cost?
Tickets for Friday’s family-friendly show (7:30 p.m.) are $10. Tickets for Saturday’s two grown-up shows (7:30 and 9:45 p.m.) are $15.
Are audience members required to participate?
Not at all. We hope you feel comfortable enough to help with scene suggestions, but you are not required to do anything beyond laugh and have fun. Our goal is make you look good and ensure you have a good time. Participation, both in making suggestions and getting on stage, is 100% voluntary.
Does ComedyCity hold auditions?
We do. No experience is necessary, just a willingness to learn, have fun, and laugh! We generally hold auditions in spring and fall in a group-style, workshop format so participants can play off each other. This also helps you learn how to be a team player in an improv format.
Will ComedyCity consider donating to our non-profit event, auction, etc?
We support many local causes with donations of show tickets. Make your request using old-fashioned snail mail and please include a self-addressed, stamped envelope. (Our handwriting is awful.)
What are ComedyCity’s COVID policies?
- The city of De Pere does not have a mask ordinance, but please wear a mask if you believe the appropriate use of masks pertains to you.
- Please come another time if you’re feeling sick, under quarantine, or supposed to be isolating. Seriously, we’re not going anywhere and you can catch a future show.
- We have hand sanitizer dispensers at numerous spots in the theater.
- We suggest using our Overflow app for contactless drink ordering, with delivery right to your table.
- Please respect the box officer’s seating arrangements and stay with your group. We have reduced our seating capacity for the comfort of our guests.